Terms & Conditions
Effective Date: 10/10/2024
These Terms and Conditions ("Terms") govern your use of the Bromwich Family Butchers website ("Website"), and your relationship with Bromwich Family Butchers ("we", "us", "our"). By using our Website and services, you agree to these Terms in full. If you do not agree with any part of these Terms, you should not use our Website.
1. Website Use
1.1 Eligibility:
By using this Website, you confirm that you are at least 18 years of age or have the consent of a legal guardian and are legally capable of entering into binding contracts.
1.2 Accuracy of Information:
We strive to ensure all information on our Website is accurate and up to date. However, we do not guarantee the accuracy, completeness, or relevance of any information. Use of this information is at your own risk, and we are not liable for any inaccuracies.
1.3 Prohibited Use:
You agree not to misuse the Website. Misuse includes, but is not limited to, committing or encouraging criminal offenses, transmitting viruses, or harmful material, hacking, or attempting to breach the security features of the Website. We reserve the right to suspend or terminate access to our Website for anyone violating these terms.
2. Products and Services
2.1 Products:
All products displayed on the Website are subject to availability. We reserve the right to modify or discontinue any product without notice.
2.2 Pricing:
Prices for products are as shown on the Website. We strive to ensure that all prices are accurate, but we reserve the right to correct any errors in pricing. If we discover an error in the price of a product you have ordered, we will contact you as soon as possible to provide the correct price and give you the option of continuing with the order or canceling it.
2.3 Orders:
Placing an order on our Website does not constitute acceptance by us. We reserve the right to cancel or refuse any order at our discretion. You will be notified of the acceptance or rejection of your order via email or phone.
3. Delivery
3.1 Delivery Times:
Delivery times provided are estimates only. We aim to deliver products within the stated time frame but cannot guarantee delivery times, especially during busy periods or unforeseen events.
3.2 Delivery Costs:
Delivery costs are as specified at checkout and may vary depending on your location.
3.3 Ownership of Goods:
Ownership and risk in the goods pass to you once the goods have been dispatched to the delivery address you provided.
4. Cancellations and Returns
4.1 Cancellation:
You may cancel your order before it is dispatched. Please contact us as soon as possible if you wish to cancel your order.
4.2 Returns and Refunds:
We accept returns for faulty or damaged goods within 14 days of receiving your order. To return a product, you must contact us first to arrange a return. We do not offer refunds for perishable items unless they are faulty.
4.3 Refund Process:
Once we receive the returned goods and verify the issue, we will process the refund using the original payment method. Please allow up to 14 working days for the refund to be processed.
5. Intellectual Property
5.1 Ownership:
All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Bromwich Family Butchers or our content providers and is protected by intellectual property laws.
5.2 Restrictions:
You are granted a limited license to access and use this Website for personal purposes. You may not reproduce, duplicate, copy, sell, or exploit any part of the Website without our express written consent.
6. Limitation of Liability
6.1 No Warranty:
While we strive to provide a functional and secure Website, we do not warrant that your use of the Website will be uninterrupted or error-free. We provide the Website and services on an "as is" basis without any warranties, express or implied.
6.2 Liability:
To the extent permitted by law, we are not liable for any loss or damage, including but not limited to loss of profits, data, or reputation, arising from your use of the Website or products.
7. Privacy and Data Protection
We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR). Our Privacy Policy explains how we collect, use, and protect your data. Please refer to our Privacy Policy for more information.
8. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective upon posting on our Website. Your continued use of the Website after any such changes constitute your acceptance of the new Terms.
9. Governing Law
These Terms and any disputes arising from your use of the Website or services will be governed by and construed in accordance with the laws of the UK, without regard to its conflict of law provisions.
10. Contact Us
If you have any questions about these Terms, please contact us:
Bromwich Family Butchers
Tel. 01904 768796
26 The Village, York, Haxby,
United Kingdom, YO32